Responsible Gaming

At 11hibaje Responsible Gaming Your Rights

Gaming is for fun — not stress or financial loss. 11hibaje believes every player deserves a safe, informed, and enjoyable experience. Use our responsible gaming tools and guidelines to keep your gaming positive at all times.

18+
Age Limit
24/7
Support
100%
Secure Platform
5+
Protection Tools
Set Limits
Time Management

What is responsible gaming?

Responsible gaming means enjoying gaming as a form of entertainment — not letting it become a source of financial stress, emotional hardship, or family problems. 11hibaje wants every user to play mindfully, have fun, and have a clear sense of their own limits.

Online gaming can be fun and exciting, but uncontrolled play can have a negative impact on your life. 11hibaje provides responsible gaming tools so you can decide exactly how much time and money you spend.

Remember: gambling is never a substitute for income. Every game can go either way. Only ever wager what you can afford to lose without it affecting your daily life.

11hibaje is for users aged 18 and over only. Any account found to belong to a minor will be closed immediately.

1 Core Principles of Responsible Gaming

11hibaje's responsible gaming approach is built on a few core principles. Follow them and your experience will stay positive:

  • Play for Entertainment Only: Do not treat gaming as a source of income. It is a form of entertainment.
  • Set a Budget: Decide how much you are willing to spend per session before you start, and never exceed that limit.
  • Respect Time Limits: Decide how long you will play each day or week. You can use an alarm or timer to help.
  • Play with a clear head, not on impulse: Avoid placing bigger bets out of anger or frustration after a loss.
  • Do not play under the influence of alcohol or drugs: It's always best to make gaming decisions with a clear head.
  • Prioritize Family & Relationships: Make sure gaming never gets in the way of your personal relationships or responsibilities.
  • Do not hesitate to ask for help: If you feel you are losing control, please reach out to our support team.

2 Limit Settings & Control Tools

11hibaje offers a range of effective tools to help you manage your own gaming. Use them to keep your habits healthy and within limits:

1
Deposit Limit Setting

Set a daily, weekly, or monthly deposit cap. Once set, the limit takes effect immediately. To increase your limit, a 7-day waiting period applies.

2
Session Time Limit

Set a maximum time limit for each gaming session. Once the time is up, the system will automatically log you out.

3
Loss Limit

Once you hit a set loss amount, your gaming session will stop automatically. This keeps you from going beyond your budget.

4
Cooling-Off Period

Give yourself a break. You can set a cooling-off period ranging from 24 hours to 6 weeks, during which you will not be able to log in.

5
Self-Exclusion

If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.

Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day cooling period — this is in place to protect you.

3 How to Recognize Problem Gaming

We don't always notice when our gaming habits start to cross a line. Watch out for the signs below and seek help if needed:

Self-Assessment Questionnaire

If you answer "Yes" to any of the questions below, it may be time to seek help.

1
Are you spending beyond your budget and feeling regret afterwards?
2
Are you betting more to try to recover money you've already lost?
3
Is gaming causing you to neglect your family, work, or studies?
4
Do you find yourself unable to stop gaming, or feeling restless when you try?
5
Are you borrowing money or dipping into savings to fund your gaming?
6
Are you hiding your gaming activity from family or friends?
7
Do you feel irritable or depressed when you are not playing?

If you answered yes to any of the above, please reach out to the 11hibaje support team. We're here to help, not to judge.

4 Minor Protection

11hibaje strictly prohibits anyone under 18 from using the platform. We have taken the following steps to protect children and minors:

  • Age Verification: Age verification is carried out at registration, and supporting documents are requested as part of the KYC process.
  • Parental Control Software: Parents are advised to use software such as Gamcare, NetNanny, or Bet Blocker.
  • Device lock: Use a password on your device to prevent children from gaining access.
  • No account sharing: Never share your login credentials with younger family members.
  • Report: If you spot a minor on the platform, notify support immediately.

If a user is identified as a minor, their account is closed immediately and all associated data is deleted.

5 Responsible Gaming Tips

Follow these tips for a consistently enjoyable gaming experience at 11hibaje over the long term:

Money Management

  • Only play using your "entertainment budget" — money you can afford to lose without it affecting your household finances.
  • When you win, withdraw a portion rather than putting it all back on the line.
  • Never play with credit card funds or borrowed money.
  • Track your gaming expenses every month.

Time Management

  • Decide how long each session will last before you start, and stick to that time.
  • Make time for family, friends, and other hobbies alongside gaming.
  • Avoid gaming right before bed.

Mental Well-being

  • Don't use gaming as a way to cope with stress, loneliness, or emotional distress.
  • Accept every loss as a normal part of the game.
  • If gaming starts to bring up negative emotions, take a break.

6 Help & Support Center

If you feel gaming is having a negative impact on your life, you do not have to face it alone. 11hibaje is always here for you:

Live Chat Support

Available 24/7. Feel free to share any concerns or issues.

Email Support
[email protected]
Self-Exclusion Request

Do it directly from your account or through support.

FAQ section

To Get Answers to Common Questions FAQ page View.

11hibaje's support team handles all assistance requests in strict confidence. Your information will never be disclosed.

Core Protection Tools
  • Deposit Limit Setting
  • Session Time Control
  • Loss Limit
  • Cooling-Off Period
  • Self-Exclusion
  • Age Verification Process
  • 24/7 Support Team
Warning Signs
  • Exceeding Your Budget
  • Gambling with Borrowed Money
  • Hiding It from Family
  • Skipping work or studies
  • Chasing Losses
  • Unable to Stop
Start Playing Safely

Register now with a commitment to responsible gaming.

Register

Our Commitment

11hibaje's Responsible Gaming Features

We do more than entertain — we actively work to keep you safe.

Personal Limit Settings

Set deposit, loss, and time limits directly from your account. Lowering a limit takes effect immediately; increasing one requires a waiting period — this is for your protection.

Session Timer & Alerts

Automatic time tracking runs during every gaming session. The system will notify you when your set time is reached and can log you out if needed.

Self-Exclusion

Exclude yourself from the platform for anywhere between 6 months and 5 years. During this period, re-registration and login will not be possible.

Gaming History Analysis

Review your gaming patterns, spending, and time in one place. Stay aware of your own habits and make changes whenever needed.

Age Verification & KYC

A robust age verification process ensures that only adults can access the platform. Accounts found to belong to minors are closed immediately.

24/7 Expert Support

Our dedicated support team is available at any time to assist you. All issues are handled with complete confidentiality.


Common Questions

On Responsible Gaming Questionnaire

Simple answers to frequently asked questions.

Once your self-exclusion period ends, you can request to reactivate your account. However, there is a cooling-off period involved, and your account will only be restored after the support team has verified everything.

Yes, reducing your deposit limit takes effect immediately. However, if you want to increase your limit, a 7-day cooling-off period applies. This rule is in place to protect your financial wellbeing.

Absolutely. 11hibaje's support team assists you in complete confidence. Your information will never be shared with any third party. Reach us via live chat.

A cooling-off period is a short break lasting between 24 hours and 6 weeks. Self-exclusion is a longer-term measure — from 6 months up to 5 years — that is stricter and cannot be easily reversed.

If you have any suspicions, contact 11hibaje support right away. We will investigate promptly and close the account if necessary. You should also consider installing parental control software on your device.

Yes. You can view all your deposits, withdrawals, and gaming activity under the transaction history section of your account. It's a useful way to review your own gaming habits.

Enjoy it responsibly

In a Safe Gaming Environment Keep it fun Go

Use the responsible gaming tools at 11hibaje to set your own limits and keep gaming fun every time.

18+ Verified
Secure Platform
Responsible Gaming
24/7 Support

বাংলা