We believe privacy is a fundamental right. 11hibaje's Privacy Policy is built on full transparency — clearly explaining how your data is collected, how it is used, and how it is kept secure.
11hibaje ("we", "us") is a trusted online gaming platform committed to ensuring the highest level of security for users in Bangladesh. This Privacy Policy explains how 11hibaje collects and manages your personal information.
By using the 11hibaje.net website or creating an account, you agree to this Privacy Policy. We comply with international data protection standards and never transfer your information to unauthorized third parties.
Our Privacy Policy is reviewed regularly to ensure it remains in line with applicable laws and international standards. We will notify you in advance of any changes.
This policy is available in both English and Bengali. In the event of any conflict, the English version shall prevail.
11hibaje collects various types of information from you. This data is essential for the safe and smooth operation of the platform.
11hibaje only collects information for specific, legitimate purposes. We never gather data that is not necessary.
| Type of Information | Reason for Collection | Legal Basis |
|---|---|---|
| Identity Information | Account Creation & KYC | Contractual Obligations |
| Financial Information | Payment Processing | Legal Obligation |
| Technical Information | Security & Fraud Prevention | Legitimate Interest |
| Gaming Data | Responsible Gaming Monitoring | Consent |
| Contact Information | Support & Notifications | Contractual Obligations |
11hibaje never stores your password, full card number, or mobile banking PIN. If anyone requests this information, report it to our support team immediately.
11hibaje uses the information collected for the following purposes:
11hibaje never sells your information or shares it with advertisers or any third party.
11hibaje uses industry-leading technology to keep your data secure. Our security infrastructure operates across multiple layers:
Our servers operate in accordance with international ISO 27001 security standards. Every security incident is investigated immediately.
11hibaje may share information with third parties only in limited circumstances and strictly on a need-to-know basis:
All third parties are contractually bound to uphold the same privacy standards and may only use data for the specified purposes.
11hibaje never sells or transfers your personal information to advertising companies, data brokers, or any unauthorized third parties.
11hibaje uses cookies on its website. Cookies are small text files stored in your browser.
You can manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit some site functionality.
11hibaje uses session cookies that are automatically deleted when you close your browser. Persistent cookies are stored for a maximum of 12 months.
11hibaje retains your data for defined periods. Once a retention period expires, data is securely deleted or anonymized:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years | AML Regulations |
| KYC Documents | 5 Years | Regulatory Requirements |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Quality Improvement |
| Marketing Consent | Until Consent is Withdrawn | Consent-Based |
As an 11hibaje user, you have full control over your own data:
To exercise any of your rights, contact our support team directly. We will respond to your request within 30 days.
If you request deletion of your data, it will be completed within 30 days, provided there are no legal obligations requiring its retention.
11hibaje strictly prohibits users under 18 from accessing the platform. We do not knowingly collect personal information from minors.
If we discover that an account has been created by someone under the age of 18, that account and all associated data will be deleted immediately.
11hibaje may update this Privacy Policy from time to time. When changes are made:
Continued use of the site after changes have been made will be taken as your acceptance of the updated policy.
Contact us for any questions, complaints, or requests regarding our Privacy Policy:
We review all privacy-related requests within 7 business days. Complex requests may take up to 30 days.
We protect your privacy not just in words, but through real technology and enforceable policies.
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. No third party can access or read your data.
11hibaje's KYC verification process is fully transparent. You will always know what information is being requested, why it is needed, and how it will be used.
We only collect information that is genuinely necessary. Gathering data beyond what is needed goes against our core principles.
Our systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are resolved without delay.
You have the full right to view, correct, or delete your data at any time. Contact our support team to exercise any of these rights.
11hibaje complies with GDPR and international data protection standards. Our policy is reviewed and updated regularly to maintain the highest level of protection.
Answers to frequently asked questions about our Privacy Policy.